Not resolved
1.2
Details
Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
Website
0 comments

I was attempting to order 4 products about 3 weeks ago and went through the whole order process and then once my order was confirmed, it had appeared one of the items had been removed from my cart after checkout. I emailed their customer service and received a pretty quick reply stating my order was cancelled and the charge would be removed from my card. So I went ahead and ordered again, this time with all 4 products.

A week or so later I received TWO shipping confirmation emails of TWO separate orders, and TWO charges on my card. I sent in another email to rectify this, and received no reply.

Waited another two days, sent another email, no reply.

Called the next day a total of 10 times, leaving two separate messages, received no call back or answer.

Never ordering from them again.

Reviewer is in unhappy mood. emikraft stated that there is a room for improvement of bad company and being almost ignored. Please immediately contact the author of this review to discuss poor customer service of nyx cosmetics shipping service and associated monetary loss in the amount of $50. Nyx Cosmetics needs to offer any options to resolve the issue according to poster's claims.

Other people also mentioned nyx cosmetics shipping service in their reviews. You may find this information helpful for further shopping at Nyx Cosmetics.

Had an Experience with Nyx Cosmetics?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Keranique - Shampoo Review from South Gate, California Keranique "Got excited bout the product didn't have hair loss just wanted my hair to grow longer n fuller faster I only used the shampoo n conditioner my hair started to..." Read more Younique - Jordan Philbeck And Kelly Owens Awful Presenters Review from Little Rock, Arkansas Younique " Due to the absolute heinous remarks made my Jordan Philbeck and Kelly Owens on a LIVE Facebook video I am leaving Younique! I will never recommend Younique to any of..." Read more Younique - Not as expected.. Younique "I do not sell for this company but after seeing the explosive YouTube videos of the Mineral Liquid Foundation that even covered sharpie drawn on faces, I just HAD to..." Read more Wen - Shampoo Review from Oakville, Ontario Wen "I was a professional model with beautiful long natural hair. After using this product my scalp and face broke out in boils and my hair fell out in chunks. This..." Read more Resella Pharmaceuticals - Fake company , please local police should arrest them Resella Pharmaceuticals "in july i bought 5x Calcium Hydroxyapatite Microsphere Gel with order number #2635 with track number UA377288431US and UA377288431US using usps, however my package never come until now, i try..." Read more Directv - Equipment does not work.  "Known issue" no fix for over 1 year. Directv "1 month ago today we had Dirctv installed. The boxes in our home lose internet connection everyday sometimes hourly. We have called Directv everyday for the last 30 days on..." Read more Spates the Florist - DO NOT order online. Spates The Florist "I am very displeased with Spates the Florist and Garden Center. I intend not to purchase from this business again. A note of disclosure before I detail the problem I..." Read more Maaco - *** paint job Maaco "On 8/21/17 I took my car to get repainted and well it had runs in the paint and I had overspray all over the interior of my car white footprints..." Read more