I had 2 items on my order not included when I received my order in february, I am at this point exetremly frustrated because I could not get ahold of this company for almost 2 months... Then ever since I tried to place a call I would be on hold for 5-10 minutes multiple times in the call and then they all told me the same thing; that I would get a call back in 2-5 days.
Which I never did. Not to mention I have called 4 times since and no one has either taken me serious or this customer service is awful.
I am very very frustrated and I would like the items to be shipped or a refund. The items I did not receive were "Butter Gloss Set 9" and "Liquid Suede Set 5" I have paid for both of these sets and have not received them over 4 months ago.
Review about: Nyx Cosmetics Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $12.
Preferred solution: Deliver product or service ordered.