I had an order of 13 lip products and 1 lip lacquer. I bought the final Lip Lingerie in the shade "Exotic" & the final Liquid Suede lipstick on the shade "Tea & Cookies".
I have waited 5 business days only to find out that my order hasn't even been shipped yet. I emailed and I got the same message it says on the website: 3 business days. Yeah, what a lie. My last order, I placed on the 12th, it processed within a day and told me the estimated arrival.
Not to mention the email was 2 days late. If you're looking for cheap, high quality cosmetics, NYX is the place.
If you're looking for horrible customer service & shipping, this is also the place. Too bad I love too many NYX products, I'll still probably buy from them again.
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